Please read these Terms carefully before accessing, using, or registering for the Services. Any person or entity using, accessing, or downloading any Services provided by REROOT LLC, DBA COCOBEET (“Customer,” “Customers” or “you”) agrees to be bound or to bind the entity they represent by the provisions outlined in these Terms. All rights not expressly granted herein are reserved by REROOT LLC, DBA COCOBEET. You represent and warrant that you have the right, authority, and capacity to accept and agree to these Terms on behalf of yourself or the entity that you represent.

Your use, access, or registration to the Services is also governed by our Privacy Policy (“Privacy Policy”), incorporated herein by reference. Please review the Privacy Policy (here) to understand how we collect, use, disclose, and protect your personal information.

BY ACCESSING, BROWSING, AND/OR USING OUR SERVICES, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THE TERMS, PLEASE DO NOT ACCESS, USE, OR DOWNLOAD OUR SERVICES.

REROOT LLC, DBA COCOBEET RESTAURANTS ARE NOT COVERED BY THESE TERMS

Some of the REROOT LLC, DBA COCOBEET restaurants are franchised locations (“Franchised Restaurants” or “Franchised Restaurants”). These Franchised Restaurants are owned and operated as independent businesses. REROOT LLC, DBA COCOBEET is not responsible for the operations of these Franchised Restaurants. Each Franchised Restaurant is solely and independently responsible for its legal and regulatory compliance and for any issues relating to the sale of menu items to you.

REROOT LLC, DBA COCOBEET, and all Franchised Restaurants are equal-opportunity employers committed to diverse workforces. However, each Franchised Restaurant that posts a job opportunity is alone responsible for setting the job requirements, hiring decisions, and other employment-related matters. Although the Services may provide links to job opportunities posted by Franchised Restaurants, REROOT LLC, DBA COCOBEET does not receive a copy of any application you submit to a Franchised Restaurant, nor does it control whether you receive an interview and are hired or regulate franchisees’ employment policies and practices. If you are hired by a Franchised Restaurant, only that franchisee, and not REROOT LLC, DBA COCOBEET will be your employer.

REROOT LLC, DBA COCOBEET reserves the right to change and modify these Terms at any time by updating this page. If we make a material change to these Terms, we will provide you with a notice on our Services or email you using an email address we have on file for you. By continuing to use the Services after those changes become effective, you agree to be bound by the revised Terms. To find out when we last updated these Terms, please refer to the date listed after “Last Modified” at the top of these Terms.

You understand that we are always improving and working on our Services, which means our Services can change. We can modify, suspend or discontinue any part of the Services, or introduce new features or restrictions on the part or all of the Services. We also reserve the right to remove any content, features, or pages for any reason, in our sole discretion, and without notice to you. You agree that we are not liable to you or any third party for any modification, suspension, or discontinuance of the Services or any part thereof.

We may update our offerings of Services and products. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. The products or Services may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information in our advertising materials, on the website, applications, or other content. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice (including after an order has been submitted).

Our Services may be suspended temporarily or permanently without notice to you for security purposes, maintenance or repair, system failures, or other similar circumstances. You acknowledge and agree that you are not entitled to a refund or rebate related to such interruptions.

To be eligible to access, use, or download our Services, you represent and warrant:

i. You have the legal capacity to form a binding contract with REROOT LLC, DBA COCOBEET.

ii. You are 18 years or older. Individuals who are under the age of 18 must have parental or legal guardian consent to access and use the Services and can only use the Services under the supervision of their parent or legal guardian.

iii. You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and that the information you supply to us is true, correct, and complete.

iv. You will not use as a username the name of another person or entity that you do not have the right to use or the name of a person or entity with the intent to impersonate that person or entity.

v. You will be responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

vi. You agree to be fully responsible for all actions taken on your account, including any actions taken by any third parties to whom you give access to your account.

vii. You will notify us immediately upon becoming aware of any breach of security or unauthorized use of your account; and,

viii. Your use and access to the Services will not violate any applicable laws or regulations.

REROOT LLC, DBA COCOBEET, is not liable for any loss or damage arising or resulting from your failure to comply with the above requirements. In addition, failure to meet any of the eligibility requirements listed above constitutes a breach of these Terms, which may result in immediate termination of your account on our Service and suspension of your use or access to our Services. We have the sole right to determine whether you are in breach of any terms contained in these Terms.

This section applies to any online orders you place using the Services. Please read this section before you send any orders to restaurants using our Services.

A. About Ordering System

Our Ordering System allows you to build orders and submit them online to participating restaurants for pickup or delivery (“Ordering System”). You may submit your order through our catering platform, our mobile and tablet apps, and a portion of the website that allows our Customers to order individually. You are charged as soon as you submit an order using our Services.

B. Availability of the Ordering System

You will need an Internet connection to place the orders through our Services. You acknowledge that the availability of our Services is dependent on your Internet Service Provider (“ISP”), your mobile device operator or carrier (“Mobile Carrier”), and your computer, mobile device, home wiring, Wi-Fi, Bluetooth connection, or other relevant equipment. You are responsible for ensuring you comply with your ISP’s and Mobile Carrier’s applicable terms and agreements, including any data and usage terms.

C. You Purchase Products Directly from Restaurants

When you use our Ordering System, you submit orders directly to a participating restaurant and the contract for supplying the products will be between you and REROOT LLC, DBA COCOBEET, or Franchised Restaurant that accepts your order. The restaurant where you collect your products is responsible for preparing the products and providing them to you.

YOU FURTHER UNDERSTAND AND AGREE THAT YOU MAY BE PURCHASING DIRECTLY FROM FRANCHISED RESTAURANTS AND NOT REROOT LLC, DBA COCOBEETAND THAT REROOT LLC, DBA COCOBEETDOES NOT HAVE ANY RESPONSIBILITY ARISING OUT OF OR RELATED TO ANY PRODUCTS THAT YOU PURCHASE FROM FRANCHISED RESTAURANTS USING OUR ORDERING SYSTEM.

D. Required Information

To purchase our products through the Services, you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, delivery address, and your pick-up location. We may require additional information from you prior to accepting or processing your order. By submitting such information, you grant us the right to use it for purposes of facilitating your orders.

E. Payment Processing

REROOT LLC, DBA COCOBEET, may use third-party payment providers to securely process your payments. You understand and agree that, when you register a payment card, REROOT LLC, DBA COCOBEET may verify that the payment card you registered is valid. You also understand and agree that when you use our Ordering System to make a purchase from a restaurant, that restaurant will be the merchant of record. YOU REPRESENT AND WARRANT THAT YOU ARE OF A SUFFICIENT AGE AND HAVE ALL LEGAL RIGHTS TO USE ALL PAYMENT CARDS YOU REGISTER.

F. Product Depiction Varies

Images of products and packaging displayed in the Ordering System may be different from the products or packaging you receive from participating restaurants. Differences may be due to your device’s display, ingredients used, and lighting.

G. Prices May Be Different

Each restaurant determines its own prices by applying mandatory taxes and other fees required by law. Certain offers and pricing may not be available at all locations. In the event you discover an error in the price of a product charged to you, please contact the restaurant where you purchased the product to seek a refund of the difference.

H. Refunding Your Order

If you desire to seek a refund for any reason, including because the products are unsatisfactory, please contact https://www.cocobeet.com/contact regarding any refund due to you. Your legal rights in this respect are not affected by anything in these Terms.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability; we suspect you are purchasing products for resale without written permission from us; errors in the description or price of the product or service; error in your order; or if fraud or an unauthorized or illegal transaction is suspected.

Cleanses are eligible for a refund within one hour of purchase, as they are made to order. After this period, no returns or refunds will be issued. For all other products, refunds will be granted only in cases where an issue arises due to Cocobeet's error.

All rights, title, and interest in the Services and content provided through the Services are owned by REROOT LLC, DBA COCOBEET, its licensors, or designated third parties. We provide you with a limited, non-transferable, non-exclusive right (without the right to sub-license) to access and use the Services for your personal, non-commercial use. The rights granted to you in these Terms are subject to the following restrictions:

i. You may not violate any laws, regulations, guidelines, or ordinances, including data protection laws, export control laws, or any other laws referenced in these Terms.

ii. You will not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services.

iii. You will not attempt to obtain the password, account, or other security information from any other user of our Services.

iv. You will not compromise the security of your account or any other account on REROOT LLC, DBA COCOBEET Services.

v. You will not engage in conduct that is harmful, deceptive, threatening, harassing, vulgar, defamatory, obscene, fraudulent, or otherwise objectionable or questionable.

vi. You will not interfere with, disrupt, violate, or attempt to gain unauthorized access to any computer network or servers connected to the Services or violate the regulations, policies, or procedures of such networks.

vii. You will not copy, store, reproduce, distribute, republish, download, display, post, or transmit any part of the Services or content provided via our Services, except as permitted by REROOT LLC, DBA COCOBEET in writing.

viii. You will not infringe or violate the intellectual property rights or any other right of REROOT LLC, DBA COCOBEET.

ix. You will not send “spam” or any form of auto-responder messages to REROOT LLC, DBA COCOBEET, or other REROOT LLC, DBA COCOBEET users.

x. You will not modify, make derivative works of, disassemble, reverse-compile, or reverse-engineer any part of the Services.

xi. You will not access or use the Services for purposes of building a competitive or similar service.

xii. You will not upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or alter a computer or communications network, computer, handled mobile device, data, the Services, or any other system, device, or property.

xiii. You will not interfere with the proper working of the Services, including any unreasonable load on the Service’s infrastructure.

xiv. You will only access or attempt to access the Services through the methods or means provided by REROOT LLC, DBA COCOBEET.

xv. You will not remove, obscure, or modify any proprietary rights notices (including copyrights and trademark notices) that may be provided by or in connection with the Services; and/or,

xvi. You will not “crawl,” “scrape” or use “spiders” on any page, data, or portion of or relating to the Services, whether by automated or manual means.

Your failure to abide by the foregoing may result in the termination or suspension of your use or access to our Services, in our sole discretion, for any reason, at any time, and without notice. We have the sole right to determine whether you are in breach of any terms contained in these Terms.

REROOT LLC, DBA COCOBEET, owns and retains all proprietary rights to the Services, its trademarks, copyrights, trade secrets, and/or patents, whether registered or not, and all other trademarks and trade names are the property of their respective owners. The Services are licensed to you on a limited, non-exclusive, non-transferable, non-sublicensable basis, solely to be used in connection with the Services for your private, personal, non-commercial use, subject to all the terms and conditions of these Terms as they are applicable to the Services.

Nothing on or in the Services shall be construed as conferring any other license to you under any intellectual property right, including any right in the nature of trademark, patent, trade secret, or copyright, of REROOT LLC, DBA COCOBEET or any third party, whether by estoppel, implication or otherwise. Except for any information that is in the public domain, you are not authorized to reproduce, transmit, or distribute the trademarks, copyrights, proprietary information, or intellectual property of REROOT LLC, DBA COCOBEET. REROOT LLC, DBA COCOBEET, and its affiliates licensors, and suppliers reserve all rights not granted in these Terms.

REROOT LLC, DBA COCOBEET respects others’ intellectual property rights and reserves the right to delete or disable content alleged to be infringing the Digital Millennium Copyright Act (“DMCA”) and to suspend or terminate the accounts of alleged infringers. If you believe someone is infringing on your or another’s copyrights, please contact us at info@cocobeet.com.

You may submit comments, suggestions, or ideas about our Services, including ways in which you would improve or change the Services (the “Feedback”). You agree that your Feedback is provided to us on a non-confidential basis, is voluntary, gratuitous, unsolicited, and without restriction, and REROOT LLC, DBA COCOBEET does not have any fiduciary duty or other duty as a result of receiving your Feedback. You hereby grant REROOT LLC, DBA COCOBEET the unlimited, perpetual right to use, copy, modify, publish, redistribute, create derivative works from such Feedback or otherwise disseminate your Feedback for any purpose and in any way without compensation or any obligation to you or any other third parties. REROOT LLC, DBA COCOBEET, does not waive any rights to use similar or related feedback or ideas known to REROOT LLC, DBA COCOBEET, developed by REROOT LLC, DBA COCOBEET’s employees, or obtained from other sources.

Our Services may contain links or access to third-party websites or services that are not owned or controlled by REROOT LLC, DBA COCOBEET (“Third-Party Services”). A description or link to Third-Party Services does not imply an endorsement by REROOT LLC, DBA COCOBEET of the Third-Party Services.

REROOT LLC, DBA COCOBEET has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any Third-Party Services. You further acknowledge and agree that REROOT LLC, DBA COCOBEET shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such Third-Party Services.

You may be required to agree to additional Third-Party Services terms and conditions, warranties, or other policies. These Terms or any other REROOT LLC, DBA COCOBEET agreements with you do not apply to your access or use of Third Party Services. We strongly advise you to read the terms and conditions and privacy policies of any Third-Party Services that you access or use.

Any contests, sweepstakes, or other promotions (collectively, "Promotions") made available through the Services may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy (https://www.cocobeet.com/contact). If the rules for a Promotion conflict with these Terms, the Promotion rules shall apply.

REROOT LLC, DBA COCOBEET, has certain technical, administrative, and physical security measures in place to protect your personal information. However, REROOT LLC, DBA COCOBEET’s Services are provided over the Internet, and we cannot guarantee that your personal information will not be accessed, used, or disclosed by unauthorized third parties. In addition, you are also responsible for the security of your personal information on our Services. You should ensure that any wireless Internet connections you use for the Product Hardware, Mobile App, or other Services are secure, and only share your account information with third parties you trust. If you believe that the security of your personal information on our Services has been compromised, please contact us immediately at https://www.cocobeet.com/contact.

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless REROOT LLC, DBA COCOBEET, its officers, employees, agents, affiliates, suppliers, or licensees, for any losses, damages, costs, liabilities, and expenses (including, but not limited to, court costs, legal fees, awards or settlements) relating to or arising out of your use of the services, and including any breach by you of the terms contained in these terms. Notwithstanding the foregoing, this indemnification shall not apply to claims based on REROOT LLC, DBA COCOBEET’s own willful, wanton, or intentional misconduct by REROOT LLC, DBA COCOBEET.

REROOT LLC, DBA COCOBEET provides the services on an "as is" basis and does not make any warranty of any kind, express or implied, including but not limited to any warranty of fitness for a particular purpose or merchantability, nor do we in any way guarantee the quality, data content, artistic worth or legality of information, content, goods or services that are transferred, received, purchased or otherwise made available or obtained by way of this website or the services. REROOT LLC, DBA COCOBEET, does not represent or warrant that the services will always be available, be secure, be uninterrupted, be error-free, meet your requirements, be free of any defects, viruses, or other harmful components, or that defects will be corrected. some or all of the exclusions above may not apply to you depending on the jurisdiction in which you reside.

To the fullest extent permitted by applicable law, in addition to the warranty and other disclaimers in these terms, in no event shall REROOT LLC, DBA COCOBEET, its officers, employees, partners, agents, or affiliates, be (a) liable for any indirect, incidental, special, exemplary, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses arising from or relating to the services, whether or not we have been informed of or should have known of the possibility of such damages, and even if a remedy set forth herein is found to have failed of its essential purpose, and (b) have total cumulative liability for any direct damages, property damage, personal injury, loss of life or any other damages not excluded or precluded pursuant to (a) above, arising from or related to the services, whether in contract or tort or otherwise, shall be limited to an amount never to exceed the amount actually paid by you to REROOT LLC, DBA COCOBEET or an authorized REROOT LLC, DBA COCOBEET reseller for the services at issue within the prior twelve (12) months (if any). REROOT LLC, DBA COCOBEET disclaims all liability of any kind of REROOT LLC, DBA COCOBEET’s licensors and suppliers.

REROOT LLC, DBA COCOBEET disclaims all liability arising from or relating to any content, including, but not limited to, any errors or omissions in any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred in connection with use of, or exposure to, any posted, emailed, accessed, transmitted, disseminated or otherwise made available via the services.

This section shall apply even if REROOT LLC, DBA COCOBEET is found liable for any loss or damage due to breach of contract, breach of express or implied or limited warranty, negligence of any kind or degree, subrogation, indemnification or contribution, strict product liability, or any other legal theory of liability.

For those jurisdictions that do not permit limitation of liability for gross negligence, this limitation of liability shall not apply to any willful, wanton, intentional, reckless misconduct, or gross negligence of REROOT LLC, DBA COCOBEET.

Unless prohibited or displaced by the law that applies to individuals who reside in particular jurisdictions, you understand and agree that any dispute, claim, or controversy arising under or in connection with these Terms, including your use and access to the Services or any other content, including, but not limited to, claims as to whether any services rendered by REROOT LLC, DBA COCOBEET or persons employed or engaged by REROOT LLC, DBA COCOBEET were unnecessary or unauthorized or were improperly, negligently, or incompetently rendered, shall be finally and exclusively resolved by binding arbitration under the American Arbitration Association’s ("AAA") Commercial Arbitration Rules and Mediation Procedures and Consumer-Related Disputes Supplementary Procedures, and not by a lawsuit or resort to court process, except as Massachusetts law provides for judicial review of arbitration proceedings. Each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. It is your responsibility to pay any AAA filing, administrative, and arbitrator fees as set forth in the AAA Rules.

YOU ACKNOWLEDGE AND AGREE THAT BOTH PARTIES TO THESE TERMS ARE GIVING UP THEIR CONSTITUTIONAL RIGHT TO HAVE SUCH DISPUTE DECIDED IN A COURT OF LAW BEFORE A JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY-GENERAL ACTION, OR ANY OTHER PRESENTATIVE PROCEEDING.

The parties further agree that the arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms to arbitrate. Any such controversy or claim shall be arbitrated on an individual basis unless both parties otherwise agree in writing. The arbitration shall be held in Boston, Massachusetts, U.S.A.

You may cancel these Terms to arbitrate by giving written notice to REROOT LLC, DBA COCOBEET, within 30 days of the date of your acceptance of these Terms, or 30 days after REROOT LLC, DBA COCOBEET makes material changes to this section of these Terms. You should send your cancellation notice to REROOT LLC, DBA COCOBEET, LLC, info@cocobeet.com, with the following information: (i) your name, (ii) your email address; (iii) your mailing address; (iv) a statement of your wish not to resolve disputes with REROOT LLC, DBA COCOBEET through arbitration. Your notice to opt out of arbitration only applies to these Terms; if you previously entered into other arbitration agreements with REROOT LLC, DBA COCOBEET or enter into other such agreements in the future, your notification that you are opting out of the arbitration terms of these Terms shall not affect the other arbitration agreements between you and REROOT LLC, DBA COCOBEET. Should you choose to withdraw from the arbitration provision, all other provisions of these Terms shall remain in full force and effect.

If for any reason a claim proceeds in court rather than arbitration, each party waives any right to a jury trial. You agree to the personal jurisdiction by and venue in the state and federal courts located in Boston, Massachusetts, and waive any objection to such jurisdiction or venue.

A. Entire Agreement

These Terms constitute the entire agreement among the parties relating to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between the parties with respect to any Services provided by REROOT LLC, DBA COCOBEET. Notwithstanding the foregoing, you may also be subject to additional terms and conditions, posted policies, guidelines, or rules that may apply when you use the Services, use or access the services, content, or software of our affiliates, third parties, or collaborating partners, or our enter sweepstakes, promotions, or contests.

B. Term for Cause of Action

Any claim under these Terms must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred; claims made under the separate terms and conditions of purchase for goods or services are not subject to this limitation.

C. Governing Law

Except to the extent a claim or dispute is preempted by U.S. federal law, any claim or dispute arising from or relating to these Terms is governed by the laws of the State of Massachusetts, without regard to provisions of conflicts of law. Any lawsuit arising from or related to these Terms shall be brought exclusively in Boston, Massachusetts, and you hereby agree to the jurisdiction of any applicable court, unless such a claim or dispute is required to be arbitrated as set forth in the above section.

D. Severability and Waiver

A failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court to be unlawful, void, or for any reason unenforceable then that provision shall be deemed severable by these Terms and shall not affect the validity and enforceability of any of the remaining provisions.

E. Notifications

We may provide notifications to you as required or permitted by law via email to the primary email address associated with your account, application, orders, or posting of such notice on our Services. REROOT LLC, DBA COCOBEET, is not responsible for any automatic filtering that you or your network provider may apply to such notifications.

F. Termination

These Terms will remain in full force and effect as long as you continue to access or use the Services, or until terminated in accordance with provisions of these Terms. We may terminate or suspend your use, access, or account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

If you transfer the Services to another owner, your right to use our Services immediately terminates with respect to the transferred Services. The new owner shall have no right to use the Services as your Account Owner and will need to register as a separate Account Owner and accept these Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us at info@cocobeet.com.

G. Contact Us

If you have any questions about these Terms, please contact us at info@cocobeet.com.